THE ROLE

Reporting to the Senior Crew Control Supervisor, the Resource Coordination Assistant will be responsible for coordinating the administrative duties in the OCC as set out by the OCC Manager.

Duties & Responsibilities

• Book Crew hotels based on published and actual rosters.
• Maintain records of hotel bookings and produce monthly reports.
• Coordinate Crew Transport requirements on a daily/monthly/seasonal basis as required.
• Monitor daily schedule and liaise with transport companies to ensure prompt pick ups for operation & positioning crew.
• Coordinate with the Finance Department to check & verify all invoices.
• Produce monthly statistics for Line Management as required.
• Assist Crew Control with daily duties as required.
• Maintain Rainmaker hotel & travel applications.
• Complete work projects as required for rostering, crew & operations departments.

Qualifications / Skills / Competencies

• Excellent planning & organisational skills (the role involves scheduling, matching crew with aircraft whilst maintaining duty time limits).
• Excellent communication, interpersonal & leadership skills.
• Knowledge of airline operations.
• A high degree of flexibility as this role is shift based.
• A resilient & mature personality.
• Ability to see the bigger picture and make important decisions in a short timeframe.
• Experience of a resource management/planning or a busy customer service role (an advantage).
• Full training will be provided for the successful candidate.

 

Applications will be closing on the 22nd of February 2018

Job Details